About Telepro

Welcome to Telepro – Your Trusted Call Center Partner

At Telepro, we specialize in delivering top-tier customer support and back-office solutions to businesses across the United States. Based in Pereira, Colombia, we bring a blend of skilled professionals, state-of-the-art technology, and industry expertise to help businesses enhance customer satisfaction and streamline operations.

With a commitment to excellence, efficiency, and cost-effectiveness, we provide seamless support in the Lending, Medical, Legal, and Insurance industries. Whether you need customer service assistance, administrative support, or specialized back-office operations, Telepro is your go-to partner for high-quality, reliable outsourcing solutions.

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Who We Are

Telepro is a leading call center based in Pereira, Colombia, dedicated to serving businesses in the United States with superior customer support and back-office services. With a highly trained team and cutting-edge technology, we ensure efficient and effective communication solutions tailored to meet the unique needs of each client.

Our facility is designed to handle high call volumes and complex customer inquiries while maintaining the highest level of professionalism. From handling general inquiries to managing sensitive customer transactions, our team is equipped to provide solutions that align with your business objectives.

  • Our Mission

Our mission is to empower businesses by providing exceptional customer service and operational support. We aim to enhance customer experiences, improve operational efficiency, and help our clients achieve their business goals through our expert solutions. Our success is measured by our ability to seamlessly integrate with our clients' workflows, ensuring high customer retention and satisfaction.

Why Choose Telepro?

Industry Expertise

We serve Lending, Medical, Legal, and Insurance industries with compliant solutions, enhancing efficiency, profitability, and growth.

Cost-Effective Solutions

Our services help businesses reduce operational costs while maintaining top-tier service quality & provides a cost-efficient alternative.

Highly Skilled Team

We prioritize training and continuous learning to ensure our team remains up-to-date with industry trends and customer service best practices.

24/7 Support

We provide 24/7 support to ensure seamless business operations and customer satisfaction, always available whenever you need assistance.

Highest Standards of Security

Telepro follows stringent security protocols, regulatory guidelines, and compliance measures to protect sensitive data and maintain trust with our clients.

Multichannel Support

We offer customer service via phone, email, chat, and social media, ensuring that your customers can reach you through their preferred channel.

Get Started with Telepro Today!

We are committed to delivering high-quality, customized solutions that drive efficiency, customer satisfaction, and business growth. Partner with Telepro and take your customer service and back-office operations to the next level! Contact us today to discuss your outsourcing needs and learn how we can help your business thrive.

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